One-line summary: "Quick answers to common questions customers always ask"

Problem:

• Customers had the same questions over and over about delivery, returns, and payments
• People were unsure about buying because they couldn't find basic info quickly
• Too many customer service messages asking simple questions

Solution:

• Made a list of the most common questions with dropdown answers
• Covered important topics like delivery, returns, payment methods, and store location
• Added a contact form at the bottom for questions not covered in FAQs
• Used simple language that anyone can understand

Result:

• Customers get instant answers without waiting for replies
• Less time spent answering the same questions repeatedly
• People feel more confident to buy when they know the policies
• Faster customer service for everyone

Why this works:

• Saves time for both customers and the business
• Makes shopping feel easy and worry-free